FAQs

What is a concierge service?

Most people are familiar with hotel concierges. Concierge services expand that role into the public and corporate sector, helping clients to achieve a better work-life balance. Concierge services started in the West about twelve years ago and combine lifestyle management, errand runners and event organizers. Concierge services are now recognized as one of the fastest growing sectors of the economy.

Why use a concierge service?

A concierge service not only undertakes particular tasks but can help you organize your time and take some of the hassle out of your life. Why spend a day phoning around several plumbers, waiting for them to phone back and waiting for quotations when a concierge service can take care of the details, allowing you to spend your time more effectively?

What else can a concierge service do?

A concierge service can take care of unusual or difficult requests such as finding a white horse and a suit of armor for a marriage proposal or shipping a vehicle abroad. Errand World Mall Services has access to a growing worldwide concierge network so if we are unable to deal with any request locally, we can tap into an extensive knowledge base.

What is a Corporate Concierge?

A corporate concierge is a service put in place for your employees, either as a company benefit or an incentive, to help them balance the demands of a bustling, professional, modern lifestyle. A corporate concierge provides employees with numerous personal services, information services, entertainment arrangements, and travel coordination. Corporate concierge programs are customized to suit an organization’s needs

What is the minimum time we can hire you for?

We have a minimum of a half hour charge on our services and then we bill every 15 minutes after that so you can hire us for any length of time you require. You can combine services so that you are only charged the hourly rate no matter how many services we can do for you in that hour.

What if the service I need is not on your list?

Don’t worry!  If you don’t see the service you require listed on this site just let us know what you need.  Errand World Mall Services is committed to providing you the service you require or we will find someone who will! Does Errand World Mall Services use service providers that are reliable? Absolutely!  At Errand World Mall Services, we have relationships with only high quality  to ensure our clients receive the value they have come to expect from Errand World Mall Services. All our service providers and preferred vendors are cleared by the Better Business Bureau and are Bonded and Insured so that we can recommend them to you with confidence.

PRIVACY POLICY

We respect your privacy! Any and all information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to Errand World Mall Services will be held with the utmost care, and will not be used in ways that you have not consented to. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions, please don’t hesitate to let us know.

Resale or disclosure of information to third parties

Errand World Mall Services does not sell, rent, loan, trade, or lease any personal information collected at our site, including any e-mail lists, personal profiles or address lists.

Browser information collected on the website

Errand World Mall Services analyzes website logs to constantly improve the value of the materials available on website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site.

Use of cookies:

Errand World Mall Services does not use cookies on this site to monitor user activity. Exceptions are: •Certain advertisements may place a cookie as they are served from outside of our domain. Your browser will inform you of such cookie placement in it’s status-bar.

Privacy of our email lists

Errand World Mall Services maintains several email lists to keep Errand World Mall customers informed about breaking events. Individuals must affirmatively ask to join our mailing lists by contacting VIP Errand World Mall staff directly at big@bencolife.com or by answering yes to our online contact form question that states, “Would you like to be sent future special offers via Email?” We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. Our list server is not available through the Internet, but is safely tucked away on a local personal computer.

Comments or Complaints with our Privacy Policy:

Comments or Complaints with our Privacy Policy: If you have a complaint about VIP Concierge & Errand Service compliance with this privacy policy, you may contact us at big@bencolife.com.If we are unable to resolve your complaint to your satisfaction, you may elect to proceed with Better Business Bureau OnLine’s Privacy Policy Review Service by completing the complaint form athttps://www.bbbonline.org/consumer/complaint.asp.

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